TERMS AND CONDITIONS

1. Hire Period

The standard hire period is a minimum of 1 month and a maximum of 6 months, unless otherwise agreed in writing.
Extensions must be requested before the end of the hire period and are subject to availability.

2. Payment

Full payment is required in advance prior to delivery and installation.
Failure to make payment may result in cancellation, delayed delivery, or collection of equipment.

3. Delivery & Installation

Delivery and installation are included where agreed.
The equipment must remain at the original delivery address and must not be moved, relocated, or modified without
written permission.

The customer must ensure:
        •       Safe and level surface
        •       Suitable access for delivery
        •       Appropriate electrical supply (if required)

4. Use of Equipment

The Infrared Sauna and Ice Bath are for private, non-commercial use only.
Sub-letting, resale, or misuse is prohibited.
All safety instructions must be followed.

5. Health & Safety Disclaimer

Use of the equipment is entirely at the user’s own risk.

The sauna and ice bath may not be suitable for:
        •       People with heart conditions
        •       Pregnant women
        •       Those with serious medical issues
        •       Anyone under the influence of alcohol or drugs

Users should consult a medical professional before use if unsure.
SouthwestSaunaHire.com accepts no liability for injury, illness, or health complications.

6. Customer Responsibility

From the time of delivery, the customer is responsible for:
        •       Safe keeping of equipment
        •       Preventing damage, theft, or misuse
        •       Keeping the unit clean and well maintained

7. Damage, Loss, or Theft

Damage beyond normal wear and tear will be charged to the customer.
Loss, theft, or severe damage may result in full replacement cost being charged.

8. Maintenance & Fault Reporting

Any faults must be reported immediately.
Customers must not attempt repairs or modifications.
We will arrange repair or replacement if required.

9. Delays & Access Issues

If delivery or collection is delayed due to customer absence, poor access, or unsafe conditions, additional charges may apply.

10. End of Hire

At the end of the hire period, customers may:
        •       Extend the hire
        •       Arrange collection
        •       Request purchase (if available)

Equipment must be returned in good condition (fair wear accepted).

11. Cancellation Policy

Payments are non-refundable once delivery is scheduled.
Rescheduling may be allowed with 48 hours notice, subject to availability.

12. Limitation of Liability

SouthwestSaunaHire.com is not liable for:
        •       Personal injury or health complications
        •       Indirect or consequential losses
        •       Misuse of equipment

13. Acceptance

By hiring the equipment, the customer confirms they:
        •       Accept these Terms & Conditions
        •       Use the equipment at their own risk
        •       Accept financial responsibility for damage or loss